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Last updated 28 November 2018
A proud White Ribbon Accredited Workplace, in recognition of the active steps taken to recognise, prevent, respond and support staff affected by domestic and family violence. We are committed to creating a safe, inclusive and respectful workplace.
Visit us at www.qld.gov.au to access forms, guidelines and general information on freehold title, land transfers, land trusts and leasing Aboriginal and Torres Strait Islander land.
You can also contact us on:
Freecall: 1800 067 615
Email: IndigenousLandServices@dnrme.qld.gov.au
Fax: (07) 4222 5595
William McCormack Place
Level 5, 5b Sheridan Street
Cairns QLD 4870
Postal address
PO Box 937
Cairns QLD 4870
Visit our website for more information on resources monitoring, enquiries and complaints and how to make a complaint about a resources exploration or development incident.
For general enquiries, please contact the Resource community infoline on 13 71 07 or email resources.info@dnrme.qld.gov.au.
Make a complaint about a mineral and energy resources activity
Visit us at www.business.qld.gov.au for information about explosives and fireworks safety, security and licensing requirements.
For general enquiries 24/7 for any explosives related matter call 13 25 23.
Contact head office about all licence renewals and explosive authorisations.
Level 19
275 George Street
Brisbane QLD 4000
PO Box 15216
City East QLD 4002
Phone: (07) 3199 8023
Email: explosives@dnrme.qld.gov.au
Contact your regional licensing officer about all new licences, licence amendments and notifications (e.g. blasting, import, export, fireworks).
Level 19
275 George Street
Brisbane QLD 4000
PO Box 15216
City East QLD 4002
Phone: (07) 3330 4171
Email: sroexplosives@dnrme.qld.gov.au
25 Yeppoon Road
Parkhurst QLD 4701
PO Box 3679 Red Hill
North Rockhampton QLD 4701
Phone: (07) 4936 0187
Fax: (07) 4936 4805
Email: croexplosives@dnrme.qld.gov.au
Level 9
Verde Tower
445 Flinders Street
Townsville QLD 4810
PO Box 1752
Townsville QLD 4810
Phone: (07) 4447 9277
Email: nroexplosives@dnrme.qld.gov.au
Contact your relevant government magazine to discuss storage or other explosives activities.
Phone: (07) 4612 9400
Fax: (07) 4612 9412
Email: HelidonGER@dnrme.qld.gov.au
Phone: (07) 4934 6173
Fax: (07) 4934 6171
Email: BajoolGER@dnrme.qld.gov.au
Phone: 0419 756 069
Fax: (07) 4055 4250
Email: nroexplosives@dnrme.qld.gov.au
Visit qld.gov.au for more information on fossicking in Queensland and to purchase fossicking licences and permits, or contact a Mines Assessment Hub.
For technical support when purchasing a fossicking licence online, please contact:
MyMinesOnline helpdesk
Phone: +61 7 3199 8133
Email: mines_online@dnrme.qld.gov.au
Visit us at www.business.qld.gov.au to access our geoscience resources and publications.
Email: Geological information hotline
Call 13 QGOV (13 74 68) during business hours.
Geological Survey of Queensland
Level 4
1 William Street
BRISBANE QLD 4000
Geological Survey of Queensland
Department of Natural Resources and Mines
PO Box 15216
CITY EAST QLD 4002
Email: QDEX enquiries
Email: MinesOnlineMaps enquiries
Email: Geophysics enquiries
Email: Geological information hotline
Attention: Geochemistry support
Email: Geological information hotline
Attention: Chief Government Geologist
Email: Geological information hotline
Attention: Geoscience Manager - Coal
Email: Geological information hotline
Attention: Director - Exploration Attraction
Email: Geological information hotline
Attention: Geoscience Manager - Minerals
Email: Geological information hotline
Attention: Geoscience Manager - Petroleum and Gas
Email: Resource Planning enquiries
Attention: Manager - Resource Planning
For queries about Key Resource Areas in the State Planning Policy July 2014 and requests for extractive industry information such as production data, quarry locations and contact details.
Email: Resource planning information
Email: Exploration Data Centre (Zillmere)
Phone: +61 7 3096 6810
Fax: +61 7 3096 6817
68 Pineapple Street
ZILLMERE QLD 4034
Email: Exploration Data Centre (Mount Isa)
Attention: Manager - Exploration Data Centre
Phone: +61 7 4743 0078
Mobile: +61 459 822 434
Fax: +61 7 4743 0156
Killara Crescent
Kalkadoon Industrial Estate
MOUNT ISA QLD 4825
PO Box 334
MOUNT ISA QLD 4825
Visit us at www.business.qld.gov.au to find out about health and safety requirements for Queensland's mining industry.
Contact our general enquiries numbers or your local Mines Inspectorate office (see below).
In case of a mine emergency, please use the following contact numbers.
Head office
PO Box 15216
City East Qld 4002
Level 19, 275 George Street
Brisbane Qld 4000
Phone: (07) 3199 8001
| Position title | Name | Phone | |
|---|---|---|---|
| Chief Inspector of Mines | Rocchi, Luca | luca.rocchi@dnrme.qld.gov.au | 3199 8003 |
| Deputy Chief Inspector of Coal Mines | Dobson, Shaun | shaun.dobson@dnrme.qld.gov.au | 3087 8379 |
| Senior Inspector of Mines (Electrical) | Kabel, John | john.kabel@dnrme.qld.gov.au | 3199 8011 |
| Senior Inspector of Mines (Mechanical) | Logan, Anthony | anthony.logan@dnrme.qld.gov.au | 3199 8013 |
| Senior Inspector of Mines | Rasche, Tilman | tilman.rasche@dnrme.qld.gov.au | 3199 8047 |
| Inspector of Mines, Occupational Hygiene | Manthey, Greg | greg.manthey@dnrme.qld.gov.au | 3199 8140 |
| Abandoned Mines Coordinator | Kadletz, Oskar | oskar.kadletz@dnrme.qld.gov.au | 3199 8039 |
| A/Secretary, Board of Examiners | Volling, Andrea | andrea.volling@dnrme.qld.gov.au | 3199 8045 |
Brisbane office
PO Box 15216
City East Qld 4002
Level 19, 275 George Street
Brisbane Qld 4000
Phone: (07) 3330 4272
sthmines@dnrme.qld.gov.au
Incident reporting: (07) 3330 4273 (diverts to the on-call inspector)
| Position title | Name | Phone | |
|---|---|---|---|
|
Regional Inspector of Mines / Inspector of Mines (Electrical) | Smith, Lionel | lionel.smith@dnrme.qld.gov.au | 3330 4250 |
| Principal Investigation Officer | Barron, John | john.barron@dnrme.qld.gov.au | 3330 4271 |
| Principal Investigation Officer | Jacobs, Mick | mick.jacobs@dnrme.qld.gov.au | 3330 4269 |
| Senior Inspector of Mines (Occupational Hygiene) | Farry, Jack | jack.farry@dnrme.qld.gov.au | 3330 4150 |
| Inspector of Mines | Heritage, Paul | paul.heritage@dnrme.qld.gov.au | 3330 4137 |
| Inspector of Mines | Esterhuizen, Deon | deon.esterhuizen@dnrme.qld.gov.au | 3330 4254 |
| Inspector of Mines (Electrical) | Smith, Jon | jon.smith@dnrme.qld.gov.au | 3330 4251 |
| Inspector of Mines | Sur, Asok | asok.sur@dnrme.qld.gov.au | 3330 4255 |
| Inspector of Mines | Vinnicombe, Jacqui | jacqui.vinnicombe@dnrme.qld.gov.au | 3330 4256 |
| District Workers' Representative | Riches, Murray | murray.riches@dnrme.qld.gov.au | 3330 4265 |
Rockhampton Regional office
PO Box 3679
Red Hill, Rockhampton Qld 4701
25 Yeppoon Road
Parkhurst Qld 4702
Phone: (07) 4936 0184
rockyminesinsp@dnrme.qld.gov.au
Incident reporting: 1300 882 096 (diverts to the on-call inspector on weekends and adjoining public holidays - typically from 4pm Fridays until 8am Monday)
| Position title | Name | Phone | |
|---|---|---|---|
| Regional Inspector of Coal Mines | Poynter, Kevin | kevin.poynter@dnrme.qld.gov.au | 4936 0125 |
| Inspector of Mines | Callinan, Graham | graham.callinan@dnrme.qld.gov.au | 4936 0119 |
| Inspector of Mines | Randolph, Neil | neil.randolph@dnrme.qld.gov.au | 3810 6382 |
| Inspector of Mines | Kahl, Theo | theo.kahl@dnrme.qld.gov.au | 4936 0127 |
| Inspector of Mines | Bulger, Cres | creswick.bulger@dnrme.qld.gov.au | 0427 288 663 |
| Inspector of Mines (Electrical) | Atkinson, Neville | neville.atkinson@dnrme.qld.gov.au | 4936 0130 |
| Inspector of Mines (Electrical) | Sullivan, Paul | paul.sullivan@dnrme.qld.gov.au | 4936 0117 |
| Inspector of Mines (Mechanical) | Hurley, Pat | patrick.hurley@dnrme.qld.gov.au | 4936 0141 |
| Senior Inspector of Coal Mines | Sherwood, Rob | robert.sherwood@dnrme.qld.gov.au | 0459 878 914 |
| Inspector of Mines | Stephen Smith | stephen.smith2@dnrme.qld.gov.au | 4936 0120 |
| Principal Investigation Officer | Tolhurst, John | john.tolhurst@dnrme.qld.gov.au | 4936 0116 |
Townsville District office
PO Box 1752
Townsville Qld 4810
Verde Tower
Level 10, 445 Flinders Street
Townsville Qld 4810
Phone: (07) 4447 9248
tsvmines@dnrme.qld.gov.au
Incident reporting: (07) 4447 9282 (diverts to the on-call inspector)
| Position title | Name | Phone | |
|---|---|---|---|
| Deputy Chief Inspector of Mines | Fasching, Hermann | hermann.fasching@dnrme.qld.gov.au | 4447 9242 |
|
Regional Inspector of Mines (Townsville & Atherton) | Brown, Trevor | trevor.brown@dnrme.qld.gov.au | 4447 9253 |
| Senior Inspector of Mines (Mining) | Devine, Julie | julie.devine@dnrme.qld.gov.au | 4447 9252 |
| Inspector of Mines (Mining) |
Towers, Noel (based in Mackay office) | noel.towers@dnrme.qld.gov.au | 4999 8507 |
| Inspector of Mines (Small Mines) | Firth, Steve | steven.firth@dnrme.qld.gov.au | 4447 9245 |
| Inspector of Mines (Mechanical) | Graham, Alan | alan.graham@dnrme.qld.gov.au | 4447 9250 |
|
Senior Principal Occupational Hygienist (Authorised Officer) | Desira, Mark | mark.desira@dnrme.qld.gov.au | 4447 9254 |
| Authorised Officer |
Horsburgh, Richard (based in Atherton office) | richard.horsburgh@dnrme.qld.gov.au | 4095 7023 |
| Principal Investigation Officer | Jacobs, Mick | mick.jacobs@dnrme.qld.gov.au | 4447 9244 |
Atherton office
PO Box 210
Atherton Qld 4883
25 Mabel Street
Atherton Qld 4883
Phone: (07) 4095 7023
tsvmines@dnrme.qld.gov.au
Mackay office
PO Box 1801
Mackay Qld 4740
Level 5, 44 Nelson Street
Mackay Qld 4740
Phone: (07) 4999 8512
minesmackay@dnrme.qld.gov.au
Incident reporting: 1300 882 096 (diverts to the on-call inspector on weekends and adjoining public holidays - typically from 4pm Fridays until 8am Monday)
| Position title | Name | Phone | |
|---|---|---|---|
| Regional Inspector of Coal Mines | Marlborough, Les | leslie.marlborough@dnrme.qld.gov.au | 4999 8510 |
| Senior Inspector of Mines (Electrical) | Herbert, Peter | peter.herbert@dnrme.qld.gov.au | 4999 8505 |
| Inspector of Mines (Mining) | Gouldstone, Richard | richard.gouldstone@dnrme.qld.gov.au | 4999 8509 |
| Inspector of Mines (Mining) | Brennan, Keith | keith.brennan@dnrme.qld.gov.au | 4999 8503 |
| Inspector of Mines (Mining) | Brown, Paul | paul.brown2@dnrme.qld.gov.au | 4999 8501 |
| Inspector of Mines (Occupational Hygiene) | Djukic, Fritz | fritz.djukic@dnrme.qld.gov.au | 4999 8504 |
| Inspector of Mines (Mechanical) | Kennedy, Matthew | matthew.kennedy@dnrme.qld.gov.au | 4999 8542 |
| Inspector of Mines (Mechanical) | Scully, Michael | michael.scully@dnrme.qld.gov.au | 4999 8506 |
| Inspector of Mines | Nugent, Geoff | geoff.nugent@dnrme.qld.gov.au | 4999 8545 |
| Senior Principal Ergonomist - Human Factors | Tilbury, Trudy | trudy.tilbury@dnrme.qld.gov.au | 4999 8508 |
| Principal Investigations Officer | Smith, Andrew | andrew.smith@dnrme.qld.gov.au | 4999 8513 |
Mount Isa office
PO Box 334
Mount Isa Qld 4825
13 Isa Street
Mount Isa Qld 4825
Phone: (07) 4747 2158
isamines@dnrme.qld.gov.au
Incident reporting: (07) 4747 2151 (diverts to the on-call inspector)
| Position title | Name | Phone | |
|---|---|---|---|
| Regional Inspector of Mines | Casey, Phillip | phil.casey@dnrme.qld.gov.au | 4747 2039 |
| Senior Inspector of Mines (Chem / Met) | Lee, Damian | damian.lee@dnrme.qld.gov.au | 4747 2157 |
| Inspector of Mines (Geomech) | Ormonde, Katie | katie.ormonde@dnrme.qld.gov.au | 4447 9247 |
| Inspector of Mines (Mechanical) | Henson, Rob | robert.henson@dnrme.qld.gov.au | 4747 2079 |
| Inspector of Mines (Electrical) | Holley, Brett | brett.holley@dnrme.qld.gov.au | 4747 2160 |
| District Workers’ Representative | Carson, Steve | stephen.carson@dnrme.qld.gov.au | 4747 2114 |
Visit us at www.business.qld.gov.au for more information about applying for a resource authority. You can also lodge and track the progress of most applications online through MyMinesOnline.
For general enquiries contact the relevant assessment hub.
The Mineral Assessment Hub administers mineral mining permits. These include mining claims, mining leases, mineral development licences, exploration permits and prospecting permits. If a mining lease or mining claim for a mineral (other than coal) is located in the Quilpie, Emerald and Winton districts, these permits are still administered by the Small Scale Mining Assessment hub.
Level 9, 445 Flinders Street
Townsville QLD 4810
PO Box 1752, Townsville QLD 4810
Phone: (07) 4447 9230
Email: MineralHub@dnrme.qld.gov.au
The Coal Assessment Hub and administers all coal mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.
Corner of Bruce Highway and Yeppoon Road
Parkhurst QLD 4701
PO Box 3679, Red Hill QLD 4701
Phone: (07) 4936 0169 Fax: (07) 4936 0375
Email: CoalHub@dnrme.qld.gov.au
The Petroleum Assessment Hub administers all petroleum, gas and geothermal authorities.
1 William Street
Brisbane QLD 4000
PO Box 15216 City East QLD 4002
Phone: 07 3199 8118
Email: PetroleumHub@dnrme.qld.gov.au
The Small Scale Mining Assessment Hub and administers all mining claims and mineral mining leases for opal, gemstones, and corundum or other precious stones predominately located in the Quilpie, Emerald and Winton districts.
99 Hospital Road
Emerald QLD 4720
PO Box 245, Emerald QLD 4720
Phone: (07) 4987 9350
Email: SSMHub@dnrme.qld.gov.au
Court House
Buln Buln Street
Quilpie QLD 4480
PO Box 29, Quilpie QLD 4480
Contact the relevant Assessment Hub for enquiries
30 Nicholson Street
Dalby QLD 4405
PO Box 589, Dalby QLD 4405
Contact the relevant Assessment Hub for enquiries
99 Hospital Road
Emerald QLD 4720
PO Box 245, Emerald QLD 4720
Contact the relevant Assessment Hub for enquiries
Court House
Vindex Street
Winton QLD 4735
PO Box 230, Winton QLD 4735
Contact the relevant Assessment Hub for enquiries
13 Isa Street
Mount Isa QLD 4825
PO Box 334, Mount Isa QLD 4825
Contact the relevant Assessment Hub for enquiries
Tropical Weeds Research Centre
27-43 Natal Downs Road
Charters Towers QLD 4820
PO Box 62, Charters Towers QLD 4820
Contact the relevant Assessment Hub for enquiries
28 Peters Street
Mareeba QLD 4880
PO Box 156, Mareeba QLD 4880
Contact the relevant Assessment Hub for enquiries
Court House
High Street
Georgetown QLD 4871
PO Box 28, Georgetown QLD 4871
Contact the relevant Assessment Hub for enquiries
For enquiries on Fossicking in Queensland, please contact a Mines Assessment Hub.
For technical support when purchasing a fossicking licence online, please contact the MyMinesOnline helpdesk on Phone: +61 7 3199 8133 or Email: mines_online@dnrme.qld.gov.au
Visit us at www.business.qld.gov.au to find out about native title obligations for mining and resources.
The Queensland Government's Native Title Services is the first point of contact to advise you on land that may be subject to native title and inquiries about the native title process for mining and petroleum authorities.
Email: nativetitleservices@dnrme.qld.gov.au
Phone: (07) 4936 0138
PO Box 15216
Brisbane QLD 4002
The National Native Title Tribunal (NNTT) is an independent body set up under the Native Title Act. The NNTT is not a court and doesn't decide whether native title exists. It makes decisions regarding whether 'future acts' can proceed and mediates negotiations.
For more information, see the NNTT website.
Visit us at www.business.qld.gov.au to find out about health and safety requirements for Queensland's petroleum and gas industry.
For gas emergencies call 000 and the emergency contact numbers displayed at the incident location.
The Petroleum and Gas Inspectorate does not regulate petrol, diesel or the price of fuel. For more information about fuel pricing, or to make a complaint, please visit the government's Consumer rights website.
For information and enquiries about non-fuel gases (e.g. acetylene, medical gases etc.) please visit the Work Health and Safety Queensland website.
Visit our gas safety website or email gassafe@dnrme.qld.gov.au.
Access online and hard-copy applications forms and information on gas work licence and authorisation requirements or contact us Monday to Friday, 8.30am to 5.00pm.
Email: gaslicence@dnrme.qld.gov.au
Phone: 3330 4249
View technical and compliance information about operating plant or business or contact your nearest regional office, Monday to Friday, 8.30am to 5.00pm.
(all local government areas between Proserpine and Cape York, including Torres Strait and areas to the west)
Email: PGNorthern@dnrme.qld.gov.au
Phone: (07) 4447 9274
(all local government areas between Bundaberg and Mackay, including areas to the west)
Email: PGCentral@dnrme.qld.gov.au
Phone: (07) 4936 0188
(including the local government areas of Fraser Coast, Gympie, Ipswich, Lockyer Valley, Moreton Bay, Noosa, Somerset, South Burnett, Sunshine Coast, Toowoomba, Western Downs)
Email: PGSouthern@dnrme.qld.gov.au
Phone: (07) 3330 4241
(including the local government areas of Balonne, Bulloo, Gold Coast, Goondiwindi, Logan, Maranoa, Murweh, Paroo, Quilpie, Redland, Scenic Rim, Southern Downs)
Email: PGSouthernSouth@dnrme.qld.gov.au
Phone: (07) 3330 4108
Operators and persons in control of a business or undertaking are required to report prescribed incidents at operating plant or involving gas related devices to the Petroleum and Gas Inspectorate.
Report by phone (immediately): 1300 910 933 (24 hours, 7 days a week)
Report electronically (within 2 business days of incident).
For statewide matters relating to legislation, policies, strategic issues, or the operation of the Inspectorate contact us Monday to Friday, 8.30am to 5.00pm.
Email: PGAdmin@dnrme.qld.gov.au
Phone: (07) 3199 8027
Visit us at www.qld.gov.au to access forms, application guides and information about lodging your application and payment options.
Contact your nearest business centre, below, to arrange of pre-lodgement meeting.
For lodgement enquiries, please contact:
Email: SLAMlodgement@dnrme.qld.gov.au
Phone: (07) 4447 9179
Visit us at www.business.qld.gov.au to access standards, forms, calibration baselines and other surveying information.
To submit Form 6 or PSM maintenance forms not associated with a plan submission, email CadastralAdminDataHelp@dnrme.qld.gov.au.
For GNSS enquiries, email GeodeticSupport@dnrme.qld.gov.au.
To deposit or submit copies of survey plans, survey records or to request surveying advice, please email the relevant surveying group below.
| Surveying group | |
|---|---|
| Beenleigh, Brisbane, Bundaberg, Caboolture, Ipswich, Maryborough, Nambour, Robina, Toowoomba | Surveys.South.Region@dnrme.qld.gov.au |
| Mackay, Rockhampton | Surveys.Central.Region@dnrme.qld.gov.au |
| Cairns, Townsville | Surveys.North.Region@dnrme.qld.gov.au |
For enquiries about surveying legislation and policies, contact:
Survey Integration
Land and Spatial Information
GPO Box 2454
Brisbane QLD 4001
Email Director of Surveys
Visit us at Business Queensland to access a fee calculator, dealing status search, manuals, forms and guides.
For other titles enquiries, call 1300 255 750 or +61 2 9112 5742 (from overseas), or make an online enquiry.
Important: Customers need to arrive in time to finalise their lodgements before closing time. The Titles Registry does not provide legal or conveyancing advice. Please contact a legal professional for personalised advice.
Visit us at www.qld.gov.au to access information about this year's statutory land valuations and the Valuer-General's property market movement report.
For other valuation enquiries, call 13 QGOV (13 74 68) during business hours or contact your local business centre.
Visit us at www.qld.gov.au for information about vegetation maps, codes, development approvals and how to obtain vegetation clearing approvals.
For enquiries and appointments:
Visit us at business.qld.gov.au to access forms, application guides, maps and data.
For enquiries about your water application and payment options, contact your closest business centre (see below).
| Emergency |
For life-threatening emergencies or critical situations phone 000. For emergency help with storm damage or floods, contact the State Emergency Service (SES) or phone 13 25 00. |
|---|---|
| Dam safety | Call 000 if there is imminent threat to life. For concerns over unsafe dam walls phone 1300 596 709. |
| Water restrictions | For information on current SEQ water restrictions contact your local council |
| Water monitoring data requests | Email water.monitoring@dnrme.qld.gov.au |
| Supply and billing enquiries, leaks | Contact your water retailers - contact details are on your water bill |
| Complaints and disputes | For unresolved complaints about your water supplier, contact the Energy and Water Ombudsman |
Visit the initiatives page for more information about energy initiatives and programs.
For energy and biofuels enquiries, contact 13 43 87 during business hours.
For emergencies or loss of electricity supply contact your energy distributor:
In case of a suspected gas leak (i.e. reticulated or piped gas, not gas cylinders) contact the gas distribution network for your area:
For electricity supply and billing enquiries, contact your energy retailer (find their contact details on your energy bill).
For gas supply and billing enquiries, contact your gas retailer (find their contact details on your gas bill).
For unresolved complaints about your electricity or gas supplier contact the Energy and Water Ombudsman.