Extension of Energy Ombudsman functions to water disputes
In 2010, the Energy Ombudsman Act 2006 was amended to extend the functions of the Energy Ombudsman to include water and wastewater disputes between small customers and their water service provider.
In August 2016, we conducted a consultation on the effectiveness of the regulatory changes.
The following decision regulatory impact statement (RIS) discusses the responses to this consultation. It supports the finding that the Energy and Water Ombudsman Queensland is the most appropriate and effective way to provide small customers with a free, fair and independent dispute resolution service in South East Queensland.
- Find out more about the Energy and Water Ombudsman Queensland (EWOQ) scheme.
Last reviewed 28 November 2018