Submit your water meter reading

Use the form below to submit your water meter reading if you hold a metered entitlement for unsupplemented water.

  • Your client reference number and meter reference number can be found in the information package recently sent to you.
  • You can also find out how to read your meter.
  • If you have multiple meters, please submit this form individually for each meter.

By submitting this form, you confirm you have inspected your meter and are not aware of any faults. If you have identified a fault with your meter, you will still be required to provide a reading. You can use the hard copy meter reading form.

If you identify a fault with your meter you must notify the department within 3 business days.

Works ref:
Serial number:
Meter details:

Were you able to access the meter and obtain a reading?


Please specify why your meter was inaccessible.

Please enter your meter reading below.

Please enter your reading exactly as it appears on the dials, including leading zeros.
Date Time Reading
dd/mm/yyyy HH:MM AM/PM

If you would like to receive an email receipt of this notification, please enter your email address. Your email address will not be stored permanently.


If you experience problems completing this form, email or call 13 QGOV (13 74 68).

Your privacy

We collect information to record your water meter reading, as authorised by section 113 of the Water Regulation 2016. Your personal information will not be disclosed to any other third party without your consent except where authorised or required by law. Information collected will be retained as required by the Public Records Act 2002 and may be stored in a departmental database. Read more about our commitment to privacy.